Practical psychologist
Kateryna Pecherytsia
Beginning practical psychologist in the direction of child psychotherapy and counseling. I work with metaphorical cards, I know the basics of psychodrama. I have experience working with inclusive children, adolescents and children with manifestations of aggression.
Courses & Trainings
- Sign language .................................................................................................................... ( 2018, 1 year )
- For Primary School Teachers (EdEra) ................................................................. ( 2018, 2 months )
- Kharkov Institute of Gestalt and Psychodrama. Course: "Psychodrama stage I" ........................................................................................................................................................... ( 2021, 8 modules )
Work Experience
Head barista Aroma kava
February 2021 - up to now | Ukraine
- Preparation of coffee drinks, sale of souvenirs, pastries and desserts.
- Personnel management (from 4 to 10 people).
- Training of personnel from scratch.
- Personnel motivation.
- Monitoring the improvement of the coffee shop, monitoring the repair work.
Sales floor cashier Silpo
June 2019 - March 2020 | Ukraine
- Carrying out cash and non-cash settlements with customers.
- Compliance with the rules for calculating buyers, the safety of funds, the rules for operating cash registers.
- Compliance with the rules of customer service.
- Participation in the intermediate collection and collection of the working day.
- Opening / closing the cash register.
Call-center operator Polimentor
June 2016 - February 2019 | Ukraine
- Receiving incoming and making outgoing calls.
- Consulting and secretarial support.
- Hotline service - work with complaints and wishes.
- Maintaining telephone sales and customer base.
- Staff training and operator team management.
Education
Kharkiv National University of Internal Affairs
Faculty № 6 (PSYCHOLOGY)
September 2015 - December 2021 | Ukraine